Know everything about the Refund Policy

REFUND POLICY

Last Updated July 12, 2021

Thank you for subscribing with us. We hope you are happy with your subscription. However, if you are not completely satisfied for any reason, you may ask for a full refund only. Please see below for more information on our return policy.

REFUNDS

A Customer must seek a refund for the fees already paid within fourteen (14) days of the subscription date. The subscription date starts from the date of the first class/session of the relevant program subscribed by the customer. We shall not entertain any requests related to refund of fees after the expiry of the Refund period.

We do not provide refunds for the lack of usage, dissatisfaction with the Program or for any reason whatsoever after the expiry of the 14 day Refund period.

REFUND PROCESS

To initiate a refund, the Customer has to inform us in writing regarding the same & seeks the refund prior to the expiry of the 14 days refund period.

IT MUST BE NOTED, THAT NOTWITHSTANDING THE MODE OF PAYMENT USED FOR PAYING THE FEES, THE REFUND SHALL ALWAYS BE MADE TO A BANK ACCOUNT (AS PER THE DETAILS PROVIDED BY THE CUSTOMER) THROUGH NEFT/IMPS/RTGS OR SUCH OTHER FACILITY AS DEEMED FIT BY BOSSCODER. WE MAY REQUEST FOR INFORMATION/DOCUMENTS (WHICH MAY INCLUDE A CANCELLED CHEQUE PERTAINING TO THE BANK ACCOUNT OF THE CUSTOMER) TO VERIFY YOUR CREDENTIALS AND DETAILS OF THE BANK ACCOUNT BEFORE INITIATING THE REFUND. WE SHALL STRIVE TO PROCESS THE REFUNDS WITHIN THIRTY (30) DAYS OF RECEIPT OF ALL THE RELEVANT INFORMATION AND DOCUMENTATION FROM YOU IN THIS REGARD . We do not provide refunds for the lack of usage, dissatisfaction with the Program or for any reason whatsoever after the expiry of the 14 day Refund period.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: ask@bosscoderacademy.com